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case studies

Case studies — what, in which role and with what result.

For each case we state honestly what our role was — some projects I led as an employee or executive of the client company, not as an external contractor. We don’t publish made-up numbers; the proof is working systems and websites.

services · bookings

emosens.pl and centrum.emosens.pl

VP Operations (since 2026)
previously Automation Lead (2025–2026)

Situation
A service company running sessions and renting rooms.
Problem
Bookings and payments went through external paid platforms; client and schedule data was scattered.
Scope
The emosens.pl and centrum.emosens.pl websites, an in-house booking system for sessions and room rental, back office and automations.
Role
Design and implementation of the entire digital back office — as a member of the client’s team responsible for operations and automation.
Result
Session bookings and room rental run on an in-house system instead of paid platforms; the back office is in one place.
Proof
emosens.pl · centrum.emosens.pl
retail · physical store

e-militaria.pl

store manager (2022–2024)
employed within the company

Situation
A military and outdoor equipment retailer selling mainly online.
Problem
The company wanted to open a physical firearms and ammunition store — from scratch, with legal requirements and no ready procedures.
Scope
Launching the store and a physical showroom for non-licensed parts, plus the store’s entire working system.
Role
Store manager responsible for the launch and work organisation.
Result
The store and showroom were launched and handed over running on the implemented working system.
Proof
e-militaria.pl
B2B · consulting

ZipTac

business consulting and implementation

Situation
A company that also sells to wholesale buyers.
Problem
Wholesale orders required manual handling — there was no single place for B2B clients to order.
Scope
Implementing a B2B wholesale ordering panel and business consulting.
Role
Consultant and implementation lead for the panel.
Result
Wholesale clients place orders through the B2B panel.
Proof
ziptac.com
manufacturing · B2B

Gear4Gov

Director of Operations (since 2026)

Situation
A Polish manufacturer of clothing and tactical gear.
Problem
The manufacturer needed organised operations and a single wholesale ordering channel.
Scope
Running operations and launching a B2B wholesale ordering panel.
Role
Director of Operations within the company.
Result
The B2B wholesale ordering panel has been launched; operational work continues.
Proof
gear4gov.com
experience

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